Shipping Information

After order confirmation, it will be shipped within 2-3 business days through CJ Logistics.

Due to the high volume of orders, it may take 3 to 5 days to prepare the product, and there may be some delay depending on the circumstances of the delivery company.

- Delivery method: CJ Logistics

- Delivery area: Nationwide

- Shipping cost: Free shipping

- Delivery period: 2-3 business days from the date of shipment

- Delivery information: Additional freight of 7,000 won will be charged between Jeju Island, Ulleungdo Island, and other remote islands.

Exchange/Return

* Return and exchange criteria *

- If you wish to exchange/return, please contact the Customer Service Center (070 5003 0210) or contact us through the inquiry bulletin board.

- If a serious defect occurs within a week from the date of receipt, the product can be exchanged/returned.

- Simple change of mind exchange/return is possible within 7 days from the date of receipt. (Available only when the product is unopened)

- Exchanges and returns are not possible after 7 days from the date of receipt (including unopened products).

- If any of the products or components are lost, damaged, broken, or contaminated, returns are not possible.

- Opened or used products cannot be returned.

- In case of a simple change of mind rather than a product defect, the exchange/return shipping fee (KRW 6,000) is borne by the customer.

*AS standard*

- Free after-sales service is available for 1 year from the date of purchase.

* Even during the free service period, the following cases are paid services.*

- In case of malfunction due to user's careless handling (falling, flooding, damage, etc.)

- In case of changes in appearance (scratches, discoloration, etc.) that occur during use

- In case of malfunction due to failure to follow the precautions in the user manual

- If the product breaks down due to the consumer’s arbitrary repair, disassembly, remodeling, or careless handling.

- Do not use the product together with separately sold items not provided by the seller or drop the product while moving.

If it breaks down or is damaged

- If this warranty is not presented or the date of purchase is missing

1) The warranty will not be reissued, so please keep it so as not to lose it.

2) Please request the warranty from the store where you purchased it or from our company.

3) This warranty applies only in Korea.

- When used for purposes other than home use (business, business)

- Adapters and consumables

- In case of malfunction due to fire/earthquake/flood/lightning/other natural disaster